SUPPORT
Getting help with Cloudy.
Families already using Cloudy can ask in their family chat. Everyone else can start a new iMessage to Cloudy.
Families already using Cloudy
Ask in your family iMessage group — the same place you log care. Cloudy can answer product questions, recap records, help fix a logged entry, or take requests like an export of your family data.
Getting started
Open a new iMessage to cloudy@soybeanlabs.app and say hi. If Messages does not open, copy that address into a new conversation.
Privacy and data requests
You can request a copy of your family records or ask for them to be deleted at any time. The privacy page explains what is stored, how exports and deletions are verified, and how to disconnect Google Calendar from your Google Account settings.
Something wrong on this site
If a fact here looks wrong — including anything in our product comparison — the editorial policy explains how claims are checked and corrected.